Terms & Refund Policy

This website provides document-generation assistance only. It does not submit claims, provide legal advice, represent users, or guarantee a refund, compensation, delivery or claim approval. Users must verify all details and follow the courier's official process and deadlines.

The paid product is a downloadable claim letter and evidence checklist. Because the digital document is generated and made available immediately after successful payment, refund requests should be reviewed individually where the file failed to generate, was materially defective, or applicable consumer law requires a refund. Nothing here limits mandatory legal rights.

Replace this starter policy with terms reviewed for the countries where you sell.